Terms of Service

The following are terms of a legal agreement between you and LEET Force LLC. The terms "you", "your" and "yours" refer to the user/customer/supplier/employee, depending on the context, utilizing our website to purchase products/services or to browse our website, the terms "we," "us" and "our" refer to LEET Force LLC. By accessing, browsing, using this website and having service onsite, remote services or over the telephone at  +1 (855) 559-LEET, you acknowledge that you have read, understood, and agree, to be bound by these terms and to comply with all applicable laws and regulations, including U.S. export and re-export control laws and regulations.

REMOTE SERVICES
  • General Services: LEET Force LLC or the third parties with whom LEET Force conducts business will attempt to diagnosis your technology infrastructure, provide an estimate of applicable service fees (plus applicable taxes), and then provide you with a technology solution over the telephone, via the Internet, or in person.
  • LEET Force does not warrant that the service is free of errors or mistakes nor do we warrant or represent that the service shall be available continuously without the proper consent and documentation to prove otherwise. Certain extenuating circumstances may cause the service to be interrupted. LEET Force provides no remedies for such service interruptions. In addition, LEET Force provides no remedies for any loss of data resulting from use of the service. By subscribing to the service, customer acknowledges that they accept these disclaimers.
  • Your Responsibility: You understand and agree that prior to contacting or allowing LEET Force to perform diagnostic repair or other services on your infrastructure, it is your responsibility to back-up any and all data, software, or other information stored on your machines. You acknowledge and agree that LEET Force shall not be responsible under any circumstance for any loss or corruption of data and/or software.
  • If you are not satisfied with remote services received from LEET Force, or the third parties with whom LEET Force conducts business please call +1 (855) 559-LEET for resolution. We warrant our remote services for 3 days following the date you received remote service.

ON-SITE INFRASTRUCTURE SERVICE
  • SCHEDULING
    Standard service hours are Monday — Friday 9 A.M. to 7 P.M., Saturday 10 A.M. to 5 P.M. Additional charges may apply for rapid response or service outside of standard hours.
  • SERVICE AREA
    LEET Force sets the Service Area for each city. If a location lies beyond LEET Force standard Service Area, additional trip charges may apply. To determine if your location is within the LEET Force standard Service Area, please call  +1 (855) 559-LEET for information pertaining to applicable trip charges.
  • ADDITIONAL SERVICES
    These are available only to customers who have already purchased one on-site service and are limited to one of the following: software installation, software service, memory installation, hardware inspection and repair, or network integration.
  • INSTALLATION AUTHORIZATION
    For on-site services, the person issuing the request or a representative must be present during the entire time period services are provided. If no representative is present when the LEET Force technician arrives, services will be denied and a $99 cancellation charge will be assessed.
  • RESPONSIBILITY
    It is your responsibility to back up all software and data on your computer's hard drive(s) and/or any other storage devices before the LEET Force technician arrives. LEET Force and/or its third-party service provider shall not be responsible at any time for any loss, alteration, or corruption of any software, data, or files.
  • ACCESS
    The LEET Force technician must have 1) access to your residence or business and the computer(s) and/or peripheral(s) to be serviced, 2) your consent and cooperation to enter your residence or business, 3) a safe working environment, work space, and 4) electrical power, pneumatic lines, or other external requirements for the product. If the LEET Force technician determines that these conditions have not been met, services will be denied and a $99 cancellation charge assessed.

GENERAL TERMS.
  • GOVERNING LAW
    These terms are governed and construed by the laws of the Commonwealth of Virginia without regard to its conflict of law rules. You agree that if any part of these terms is found to be unenforceable, the remainder of these terms will remain in full force and effect.
  • PRIVACY POLICY
    We realize that customers are concerned about how the information they provide online will be used. We are committed to protecting your privacy and will use the information we collect about you to process your order and provide a more personalized shopping experience. Please read our Privacy Policy for more details.
  • Changes to our website
    we make no warranty or guarantee that the information on our website is error-free, complete, or current. We reserve the right to make changes, including pricing, and to correct errors and/or update the content on our website at any time without notice. We also reserve the right to refuse or cancel any order containing any error or inaccuracy, including after the order has been submitted, whether or not the order has been confirmed and your credit card charged. If your order is canceled after your payment has been processed, we will issue a full refund to the original pay type.
  • Legal Disclaimer
    Though we make every effort to preserve User privacy, we may need to disclose your Personally Identifiable Information when required by law, or when we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process.

CHANGES, CANCELLATIONS AND REFUNDS
  • To change or cancel your order, or are not satisfied with our service, you must contact LEET Force call center service at +1 (855) 559-LEET. We stand behind our Pay-for-Support services for 15 days. We stand behind our on-site Services for 2 months. If there is a problem with the service we provided and you notify us within the allotted time period, we will work to remedy the problem quickly and at no additional cost.

OWNERSHIP RIGHTS
This Site is controlled and operated by LEET Force. Any claim relating to, and the use of, this Site and the materials contained herein is governed by the laws of the state of Virginia.